HoneyComb Watermark

Product Owner (End User Computing)

£70000 - £75000 per annum | City of London, England | Permanent

Product Owner - IT Services (End User Experience)

Location: London, Hybrid 2 days a week

Salary: £75,000

Contract Type: Permanent

Are you a passionate Product Owner with a knack for driving innovative IT solutions? We're on the hunt for a talented individual to join a dynamic IT Services team, focusing on the End User Experience (EUX) value stream. This is your chance to shape cutting-edge infrastructure products that are sustainable, resilient, and designed with inclusivity in mind - all while delivering maximum value to colleagues and boosting market competitiveness.

What You'll Do:

This is a varied and exciting role where no two days are the same. You'll:

  • Shape and deliver a product roadmap that aligns with key objectives and keeps the team on track.
  • Collaborate with technical experts to run workshops, gather requirements, and prioritise work that delivers real impact.
  • Craft clear, concise user stories, acceptance criteria, and specs that get the job done.
  • Keep the product backlog in top shape - refined, prioritised, and ready to roll.
  • Team up with Agile Delivery Leads to ensure a smooth flow of work for the squad, keeping the roadmap front and centre.
  • Build dashboards to track performance metrics and use data to tackle waste and inefficiencies.
  • Be the go-to person for the squad - answering questions, clarifying needs, and clearing roadblocks.
  • Champion the customer's voice, ensuring everyone understands the value behind the work.
  • Join forces with the Agile Delivery Lead for stand-ups, planning, refinement, and retrospectives.
  • Flag risks or issues early, escalating where needed, and keep the roadmap on course.
  • Keep stakeholders in the loop with clear, confident communication.
  • Dig into product performance, spot opportunities for improvement, and make smart, data-driven calls.
  • Lead product launches with flair, ensuring internal customers and stakeholders are fully briefed.
  • Share your expertise with the wider Product Owner community, mentoring junior team members to help them grow.

What We're Looking For:

  • Hands-on experience in Technology Infrastructure - whether in support, delivery, or projects.
  • Solid knowledge of end user computing solutions.
  • A track record of delivering transformative tech infrastructure projects or programmes.
  • Proven time in a product-focused role - think Agile teams, backlog management, and a laser focus on business value.
  • A customer-first mindset with a knack for shaking things up and solving problems.
  • Relevant qualifications (e.g., Certified Scrum Product Owner) would be a bonus.
  • Comfortable using Agile tools like Jira and Confluence, plus other product management platforms.
  • Skilled at writing business requirements that engineers can pick up and run with.
  • A sharp eye for detail, obsessed with quality and delivering value.
  • Deep understanding of Agile ways of working (Scrum, Kanban, Lean) and product management frameworks.

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